Work-Life Balance: I Like!
Lahat ay naghahangad ng stress-free work. Imposible! Lahat ng scenario na ating kakaharapin laging may may kabuntot na stress. Hindi kumpleto ang isang araw na di mo pwede ma-experience ang stress. Hindi mo masasabing trabaho ang isang trabaho kung hindi ka nahirapan at di ka na-stress.
That is why I feel grateful to those employers who continuously provide a work life balance environment to the company, especially to their employees. Quits lang, ika nga. For an employee like me, this is something to look forward to. That despite of all the hassle our work brings, our employers take time to find a way to make sure we're stress-free and we really enjoy our work.
It's their way of thanking us back (for all the hard work). It's an added bonus given to every employees (on top of the bonuses and incentives). It's a much-deserved appreciation and recognition in the midst of a stressful environment.
Modesty aside, my work involves deep and logical thinking. It's an "intellectually-challenged" account. It's not routinary, non-verbatim account. I came from and held several accounts (from telecoms to financial) but I found them plain and simple. It's a tiring job saying the same spiel over and over again. Discussing the same terms that you tend to memorize the verbiage as you go along. Nakakabobo, ika nga. Walang learning. Paikot-ikot ang scenario. Walang challenge.
So even if I find this new project challenging, I gladly accepted it. Come what may. There's no harm in trying. It's challenging in a way that you would result in declining a person, making the person realize that his case is not into his favor. Ang saklap di ba? Parang feeling ko wala akong naitulong sa kanya. But that's the reality. One thing I love in this account, walang paligoy-ligoy. Decline kung decline! I know I am hurting someone's feelings but it's up to me how will I be able to relay that in a nice way. In a manner that would not result to escalated calls.
There are some cases na nakakaawa but you'll soon find out, it's their fault naman kasi. Not following someone's policy tapos pag di napagbigyan saka magrereklamo. Or something came up on their end resulting to non-receipt of service. So you think it's the company's fault why you weren't able to receive the service? Should you have informed them upfront or a few days back, this wouldn't result in this way. Tsk. Tsk. Hay, buhay..
So those are some scenarios that I am experiencing every working day. And mind you, there's no same scenario. It's always different, funny yet unusual cases. And it's quite hard to deal if you are not gonna use your logical reasoning. You don't count compassion in resolving issues. You stick to the ruling, the policy. That's is why it is legal, and most often time unavoidable, to decline a person.
Masarap na mahirap. Minsan gusto ko nang sumuko, but the thrill of the account are on the cases I am resolving. Dami kong natututunan. And I don't need to come up with sugar-coated words just to pacify the person. If it's really needed to, I have to.
At dahil sa stress na yan, na na-develop na sa system ko, kaya I greatly appreciate the work-life balance environment. Every month, there's a site-wide activity. Either you do it inside or outside working area, whether it involves social or cultural activities, whether you spend or share it with co-employees or outside people, it still brings fun and enjoyment. Nakatulong ka na, hindi lang para sa sarili mo, kundi para sa ibang tao din.
And I am looking forward for more activities to come. Not only to take part and be heard but to share my time with others. And these "others" are the key to unleashing the happiness and removing the stressful person in me.
galatrip friends love food life labtrip gastronomic adventure blog cebu bohol travel fall in love mary dinkle roadtrip work foods maxhorowitz miss shinchan budget foodtrip friend hate intramuros keychain macky trip valentines 2011 Marq beach blogger chat events family goodbye happiness happy hurt movie puso song vacay work-life balance write 2010 2012 araneta atimonan bdj belled de jour power planner ber months bestfriend bonding camping casa manila chance christmas circle concert dampa december dragons drink emo followed fun gifts inasal la mesa ecopark leave lucban miyaka moa money new year november occassion pain park philippine blogging summit planner prizes quezon restaurant rodics sand sto nino sunken garden superbowl tagaytay thoughts water zipline 143 3 months Atom Araullo Bayukbok Cave Big 4 Blackbeard's Seafood Island CnT Eton Centris Fuente Osmena Lapu-Lapu Larsian LetGo Mactan Shrine Mt.Manalmon NES94 PDI Plant with Me Sidcor UP college of law acceptance ademar admire affected airport alicia keys amnesia girl ana santos animals antok apple asap assume attention avatar azkals baby back ribs back baclayon church balance banchetto barbeque basketball batangas beer best best i ever had bff bilar bills binangonan binondo birds birthday bjd black swan bloggersfest blood compact bolo boodle feast booster bora buffet buhay busy care carla casa verde caving celfone cheat chinchan chinese chocolate hills chocolates chowbiz chupers church city hall. quezon climb clue comfy confident conti's countryside credit card crosswinds resort crown regency crush cuenca cute cutest cutest newsman dagat daing dan hill daranak falls dd1 dd2 dd3 dd4 dear diary dearest delicacies dependency diamond disappoint dont forget dots dq dried mango dunk eat edward cullen embarrass eraserheads expect expenses extra face faceurmanga facial failure falls fan fashion fear fee ferry finale fireworks first football fort santiago fruits furniture game georgetown gone goods gulp guy handicraft hanging puso happy new year hearts day hike hold head up high holidays hope hot air balloon iblog7 iblog8 insectyora inspiration inspired ipod itouch itunes iyak janet's january jayj's journalist jump shots kamay ni hesus kapamilya karnibal killer krispy kreme kung hei fat choi labor day laguna las pinas bamboo organ lechon cebu leo let go lets face it letter letting go liebster award like lil sis live loboc river cruise longganisa loss lovelife lss magellans cross mahal majayjay malcolm hall mami g man-made forest mang inasal manila cathedral marikina marina marriage masochism masokista maxs may 1 meat miaka monday mood swings motor mots mountain move on mt. maculot music myself nba newsman ninoy aquino parks and wildlife no strings attached nuffnang ocean jet october opm optical illusion pahiyas palawan pamper pandayan panglao island parade party pasalubong pasig ferry ride pasko passion patience perya pet photography pictures pier one planes pop icon post power premises prestige prick promise prony pudtrip puerto galera purchasing power pyrolympics python qcmc rappel rappelling red reformatted relationship relo remember rendezvous reporter reunion rio movie riverbanks rockies rocks ropes roses salcedo park sampaguita suites sapul sbbs senses september sessionista sexandsensibilities shades share sharlene ship haus single sipatan hanging bridge sizzling pepper steak skywalk slumbook smoke smp smx something fishy sorry spelunking stalagmites starbucks starving stephen bishop stress sweet tooth swim tago tagultol tanay tapa tarsier tramway tricia gosingtian triciawillgoplaces tulog tweet twilight twitter up vampire vegetables video walled city warren weekend weekend market welcome white hat witty will save the world worst ym you to me are everything